Understanding Incoterms® 2020
Get the Terms Right — Every Time
Choosing the wrong Incoterm can lead to costly disputes, unexpected charges, and damaged business relationships. This course gives you a clear, practical understanding of all 11 Incoterms® 2020 rules, so you can confidently select and apply the right term for your shipments, protect your business, and avoid misunderstandings.
Who This Is For
- Export and import managers, administrators, and coordinators
- Freight forwarders
- Logistics and supply chain professionals
- Compliance officers and operations managers
- Sales teams who negotiate contracts involving international shipments
- Anyone involved in quoting, shipping, or agreeing trade terms
What You’ll Learn
By the end of the session, you’ll be able to:
- Understand what Incoterms® are, what they do, and what they don’t do
- Identify the documentation each Incoterm® applies to
- Review all 11 Incoterms® 2020 in detail
- Understand the risks, costs, and obligations for both the buyer and seller under each term
- Correctly classify shipments according to the mode of transport and the nature of the goods
You’ll be able to select and use the correct Incoterm® for each transaction, ensuring clarity on costs, risk, and responsibilities.
How It Works
- Format: Live, interactive online training via Zoom, with Q&A and practical exercises
- Duration: Half day – 9:30am to 12:30pm, or afternoon slot available
- Cost: £195 + VAT per delegate. Includes course materials and 30 minutes of free Helpdesk time for follow-up questions after the session.
Contact us at team@exporter-services.co.uk for group or bespoke training pricing.
Learn from the Experts
Exporter Services has been empowering UK businesses to trade successfully for over 15 years.
- Delivered hundreds of Incoterms® training sessions for SMEs across multiple sectors
- Trusted by Chambers of Commerce and leading exporters/importers nationwide
- Trainers with practical, real-world experience in trade compliance and contract terms
“I attended a comprehensive Incoterms training session… The trainer effectively explained all 11 Incoterms® 2020 rules, their practical applications, and the distribution of costs, risks, and responsibilities between buyers and sellers. The personalised format allowed for in-depth discussion of real-world examples relevant to my business needs. Overall, this training provided excellent value and has significantly improved my understanding of Incoterms for international trade operations.” – Alan George
Why Book With Us
- Reduce contract disputes and unexpected costs by applying the correct Incoterm® every time
- Improve communication and clarity with suppliers, buyers, and freight partners
- Protect your business by understanding the transfer of risk and responsibilities in detail
- Get support after the session with 30 minutes of free Helpdesk time for any questions that arise after the course
Easy to Book – We Work Around Your Process
Whether your organisation can book instantly or needs to follow a formal approval route, our process is simple and transparent.
Option 1 – Book & Pay Now
- Secure your place instantly by card payment via our ‘Book Now’ button
- Receive a confirmation email immediately
- Shortly before the course, we’ll send your handout and Zoom link
Option 2 – Request an Invoice
- Request a quote, using the form below, for the number of delegates attending
- Once you confirm, we’ll issue an invoice for immediate payment
- On payment, your place is secured and we’ll send your handout and Zoom link before the session
Download our latest training brochure here.
Upcoming Dates
Please scroll up to the top right of the page to see the next available course dates.
Bespoke Training
Need training tailored to your exact business needs?
Our bespoke courses are built around your sector, processes, and challenges, and can be delivered online or onsite.
Click here to find out more.
Ready to Get Started?
Book now or request a quote using the form below.