Do you find it a challenge getting the right answers to your shipping questions?

Cutting through to the specifics and making sense of it all can often feel like a losing battle, particularly if you do not know where to start looking in the first place.

Our Help Desk service advisors have a wealth of practical knowledge providing a ‘one stop shop’ offering support and guidance when you need it. Delivering speedy responses in a friendly and professional manner, we believe we can make the complex simple.

Our service can be tailored to your needs and budget offering a flexible approach to providing support when you need it most.

This service allows you to review calls being placed and understand where there are shortages of knowledge necessitating the need for additional training or  if there is a requirement for technical support.

The Help Desk service is available Monday to Friday 8:30am to 5:00pm and we have a dedicated telephone line and email address.  We offer a Help Desk subscription service and provide monthly reports on usage with the ability to ‘top up’ time as and when required.

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