Understanding Incoterms® 2020
Get the Terms Right, Avoid Costly Disputes & Protect Your Margins — Understand Incoterms® 2020 with Confidence
Practical Incoterms® training covering all 11 rules, documentation, risk transfer and cost allocation — so you can choose the right term for each shipment and avoid misunderstandings with customers, suppliers and freight partners.
Format: Live, interactive online training via Zoom, with Q&A and practical exercises
Duration: Half day — 9:30am to 12:30pm, or afternoon slot available
£195 + VAT per delegate
Includes course materials and 30 minutes of free Helpdesk time for follow-up questions after the session.
Contact us for group or bespoke training pricing.
- Outcome-led: Leave able to select the right Incoterm® for each transaction
- Risk reduction: Reduce disputes, unexpected costs and misunderstandings over responsibility
- Support available: Training and practical support on trade terms, documentation and shipment responsibility
Why This Incoterms Course Matters Now
Incoterms® are often treated as simple shipping terms, but choosing the wrong one can change who pays, who bears the risk, who arranges transport and what documents are needed. That can lead to margin erosion, contract disputes and avoidable friction between buyers, sellers and freight partners. This course gives your team a practical understanding of all 11 Incoterms® 2020 rules so the correct term is used deliberately rather than by habit.
What You Will Learn
- Understand what Incoterms® are, what they do, and what they don’t do
- Identify the documentation each Incoterm® applies to
- Review all 11 Incoterms® 2020 in detail
- Understand the risks, costs, and obligations for both the buyer and seller under each term
- Correctly classify shipments according to the mode of transport and the nature of the goods
Need Practical Support?
If you would prefer expert support alongside Incoterms® training, these are the most relevant next steps:
- Outsourced Shipping Department — practical support applying trade terms correctly in day-to-day shipping operations
- Customs Declarations – Export & Import Services — support where Incoterms® decisions affect customs responsibilities and shipment flow
- Help Desk — quick practical guidance on Incoterms®, documents and shipment responsibility
Not sure which route is best? Talk to a Trade Specialist.
Recommended Next Steps
Other courses to help you on your journey:
Frequently Asked Questions
What does the Incoterms® 2020 course cover?
This course explains all 11 Incoterms® 2020 rules, what they do, the documents they affect, and how they allocate cost, risk and responsibility between buyer and seller.
Who is this course suitable for?
It is suitable for export and import teams, freight forwarders, logistics professionals, sales teams and anyone involved in quoting, shipping or agreeing trade terms.
Can this course be delivered privately for our team?
Yes. Contact us for group or bespoke pricing and we’ll recommend the most effective format for your team.
What do Incoterms® do?
Incoterms® define the agreed responsibilities between buyer and seller for transport, risk, cost and certain documentary obligations in an international sale.
What happens if the wrong Incoterm® is used?
Using the wrong term can lead to unexpected charges, confusion over responsibility, delays and disputes between the parties involved.
Do Incoterms® affect customs and documentation?
Yes. Incoterms® can affect who arranges transport, insurance and customs-related responsibilities, which in turn affects documentation and shipment handling.
Are Incoterms® the same for every mode of transport?
No. Some Incoterms® are suitable for any mode of transport, while others are intended specifically for sea and inland waterway movements.
Will this course help reduce contract and shipping disputes?
Yes. By understanding the practical impact of each term, businesses can choose more appropriate Incoterms® and avoid common misunderstandings.
“I attended a comprehensive Incoterms training session… The trainer effectively explained all 11 Incoterms® 2020 rules, their practical applications, and the distribution of costs, risks, and responsibilities between buyers and sellers. The personalised format allowed for in-depth discussion of real-world examples relevant to my business needs. Overall, this training provided excellent value and has significantly improved my understanding of Incoterms for international trade operations.”
Booking Options
Whether your organisation can book instantly or needs to follow a formal approval route, the process is simple and transparent.
Option 1 — Book & Pay Now
- Secure your place instantly by card payment via our Book Now button
- Receive a confirmation email immediately
- Shortly before the course, we’ll send your handout and Zoom link
Option 2 — Request an Invoice
- Request a quote using the form at the bottom of the page for the number of delegates attending
- Once you confirm, we’ll issue an invoice for immediate payment
- On payment, your place is secured and we’ll send your handout and Zoom link before the session
Download our latest training brochure here.
Ready to get started?
Book now or request a quote using the form below.
£195 + VAT per delegate
Half day (09:30–12:30 or 13:30-16:30)
Live online via Zoom. Includes course materials + 30 mins Helpdesk follow-up.