Exporter Services have helped us in a number of ways when we were in a state of flux with our Despatch Team. Using Exporter Services then allowed us the ability to easily process letters of credit as well as providing staff cover and export expertise when required.
We approached Exporter Services based on a recommendation from an ex-member of staff who attended a Chamber of Commerce course that had been run by Sue Wright.
We then set up a meeting to discuss our needs and found Exporter Services both accommodating and professional. We agreed to initially trial a letter of credit and then based on the great service provided, this has then meant that there has been an increase in the business passed over to the point that all our letter of credit orders are processed by Exporter Services.
As we have grown over the last five years, we have also used a member of the Exporter Services Team for holiday and sickness cover which has been incredibly useful as we have then been able to provide a consistent and reliable Despatch administration service for our growing business.
We have always found the team to be flexible and helpful as well as being experts in their field and it has been great to know that someone is there to help at the end of the phone when we need to solve a problem quickly.
I would not hesitate in recommending Exporter Services to another business requiring despatch expertise.
Nicola Roddy, Financial Controller
I Holland Limited