About Us

We believe in empowering movement, making the complex simple and keeping journeys clear.

Our History

We have been working in International Trade for the last 30 years, providing specialist shipping and training services to accredited organisations and private customers.

Our success is due to our long-lasting customer relationships and an organised and down to earth approach to a problem.

Whether this be large or small, we are here to help.

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Meet our key team

Sue Wright
Sue Wright

Sue Wright began her International career over 30 years ago as a junior Shipping Clerk for an Engineering and Manufacturing Company. Inspired by her work she quickly progressed and saw this as a career path going on to study to post Graduate level with The Institute of Export. She moved on after several years to take up a Shipping Managers role for an engineering company. The work involved project managing contracts of supply and delivery across the world and working with Letters of Credit for payment. There were multiple parties involved in the cross-trade movements with Customs and HMRC compliancy being paramount. Some of this work involved Special Import Procedures, Import Licences and Controls of various items. In 2010, with this vast amount of knowledge, Sue started Exporter Services. Initially as a trainer, she delivered courses in various areas of International Trade. Training expanded as planned and in phase two of the growth plan, the business developed into a support service for those SME’s who required technical support and assistance in the how and why of International Trade movement of goods.

Sue Grewcock
Sue Grewcock

Sue Grewcock is an International Trade Trainer and coordinates training activities and documentation. Having spent the last 30 years in various businesses in the IT department working as a senior manager / director she decided to use her international knowledge and business skills and switch careers. Having spent 6 months shadowing Sue Wright in 2017, Sue now delivers her own training with great customer feedback. Further to this, in 2019, Sue achieved the Level 3 Certificate in International Trade, and an Award for receiving the highest mark in the International Transport and Documentation Module. She is now continuing her studies with the Institute of Export and will begin working on the Level 4 Diploma in International Trade.

Kate Farren
Kate Farren

Kate Farren is our International Trade Manager. Kate has 9 years background experience In the International Trade Industry. Within the last 9 years she has completed the Diploma Level 4 with the Institute of Export, the ITOPS Qualification with the East Midlands Chamber and has recently started studying the Diploma Level 5 in International Trade with the Institute of Export. Kate holds a current Dangerous Goods Certification for Air, Road, Sea and Shipment of Lithium batteries. Kate manages and supports the International Trade team and has responsibility for all shipping services, Helpdesk service, and the management and presentation of Letters of Credit.

Anna Doherty
Anna Doherty

Anna Doherty MIEx (Grad) AMIExCP is an International Trade Specialist offering advice and consultancy services to many clients. Having started with Exporter Services Ltd in September 2014 with basic shipping knowledge, she has gained a lot of experience through self-education, learning on the job and extensive research and training courses. Anna enjoys undertaking new projects and accounts, moulding them into shape so they can then be passed on for further support to other members of staff. Most recently, she has undertaken a large project for a big corporate client helping them establish correct procedures and processes when shipping goods internationally. She holds a current IATA Dangerous Goods certification, has completed Diploma Level 4 and 5 in International Trade with the Institute of Export, and is currently studying towards completion of Level 5 Diploma in World Customs Compliance and Regulations. She is an Associate Member of the Export Control Profession and one of her favourite topics is Export Control and Licensing so she is working hard to make it her area of expertise through assisting clients with establishing their own internal compliance policies and delivering specialist training.

Sarah Cutts
Sarah Cutts

Sarah Cutts works as an International Trade Administrator and has 4 years’ experience in the industry. She is now studying for her qualifications with the Institute of Export and has started working on the Level 3 Certificate in International Trade. Sarah also holds a Dangerous Goods certificate for air, road and sea, which she recently passed with flying colours. She has recently taken on the implementation of one of our largest projects to date setting up a new external shipping department.

Amanda ten Bruggencate
Amanda ten Bruggencate

Amanda ten Bruggencate is one of our International Trade Administrators. She works as part of the team preparing export paperwork for shipments for various clients. She has gained accreditation in Dangerous Goods by Air, Sea and Road and can help you with your dangerous goods queries and shipments. She enjoys working on letters of credit where attention to detail is paramount and is also a graduate of the Institute of Export. As part of her career progression Amanda is currently learning and taking responsibility for assisting our clients with the application and implementation of Customs Special Procedures.

Erica Allen
Erica Allen

Erica Allen is one of our Trainee International Trade Administrators. Erica has over 15 years background experience in Customer Service developed in various businesses. Erica also has an academic background in Business, having achieved a BTEC First and BTEC National qualification in Business & Finance and a certificate of achievement in Business Management. Erica has recently undertaken a BIFA E-Learning Customs Declaration course and is currently studying for a Level 3 Certificate in International Trade. With these attributes combined, Erica has transferable skills to develop her interest in Exporting and manages the day-to-day operations of some of our key clients. This includes communications, client management and shipments using Sarah Cutts as her mentor.

Jen Caulton
Jen Caulton

Jen Caulton started with the company in October 2019 and is working in our Shipping Department as a Trainee International Trade Administrator. Jen has over 25 years’ experience in Customer Service, this was developed in various businesses to include hospitality, retail, security and customs. During this time she gained Diplomas in Business Administration and Customer Service.

Charlotte Alliss
Charlotte Alliss

Charlotte Alliss is a new member of the team and has joined us as an International Trade Trainee. She has had a varied background in field representation and customer service and is keen to develop existing skills as well as learn all aspects of international trade. She is currently working with Amanda assisting with established accounts and providing support on a new account managed by Kate. Her favourite aspect of the role so far is building her knowledge of Letters of Credit.

Romy Wagner
Romy Wagner

Romy is our latest recruit joining the team as an International Trade Trainee in January 2020. Having spent over 10 years working as a Project Manager in the translation industry Romy has decided to use her international knowledge and project management skills to switch careers and train in export and international trade. Currently undertaking various in-house training measures through courses led by Sue G, Romy is building her knowledge of the industry fast. She is also working alongside Sarah in one of our biggest projects to date and is looking forward to transitioning over to the training and consultancy side of the business.

Why us?

  • Our staff are experienced and will always go the extra mile
  • We provide that personal service when you need it
  • Our support services make the complex simple
  • We pride ourselves on building lasting customer relationships
  • Our trainers are friendly and approachable
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Latest news articles

Explore all latest news
Delaying Payment of Duty and VAT during the Coronavirus outbreak
Posted 15.04.2020 in News by Sue Grewcock

Delaying Payment of Duty and VAT during the Coronavirus outbreak

The current Coronavirus outbreak is causing a lot of business to struggle with cashflow issues, orders being cancelled

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Export Control measures during the coronavirus (COVID-19) outbreak
Posted 09.04.2020 in News by Sue Grewcock

Export Control measures during the coronavirus (COVID-19) outbreak

When we think about export controls, we cannot help but think about items such as weapons, aircrafts, vessels,

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